Hello Minoti,
We are extremely apologetic for the troubling experience. This is certainly not the kind of experience we want our customers to have. We would love to fix this for you once we hear back from you on WhatsApp.
Once again, sorry for the inconvenience caused.
Your feedback is much appreciated.
Wishing you a safe & great week ahead!
Warm Regards,
Samradhi
Customer Delight Officer
Soxytoes
+91 9602964467